Nursing Home Arbitration Clauses Can Be Harmful

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Hollis Law Firm
LEGALLY REVIEWED BY:
Managing Attorney
Last updated on November 7, 2024

Nursing home arbitration agreements have become a contentious issue in the healthcare industry. These arbitration agreements require residents to resolve disputes through arbitration rather than going to court. While arbitration can be a faster and more cost-effective way to resolve disputes, it can also limit a resident’s ability to seek justice in cases of abuse or neglect. In this section, we will explore the concept of arbitration agreements, how they work in nursing homes, and their impact on residents’ rights.

What is an Arbitration Agreement?

An arbitration agreement is a contract between a nursing home and a resident that requires disputes to be resolved through arbitration rather than going to court. These agreements are often included in the admission paperwork and can be binding, meaning that the resident is required to abide by the terms of the agreement. Arbitration agreements can be pre-dispute, meaning that they are signed before a dispute arises, or post-dispute, meaning that they are signed after a dispute has arisen.

How Arbitration Agreements Work in Nursing Homes

Binding arbitration agreements in nursing homes typically require residents to resolve disputes through a private arbitration process rather than going to court. The arbitration process is usually overseen by a neutral third-party arbitrator who makes a binding decision. The arbitrator’s decision is usually final and cannot be appealed. Arbitration agreements can be one-sided, favoring the nursing home, and can limit a resident’s ability to seek justice in cases of abuse or neglect.

The Prevalence of Nursing Home Arbitration Agreements

Nursing home arbitration agreements are a common practice in the long-term care industry. Many nursing homes include these agreements in their admission contracts, requiring residents or their representatives to sign them before receiving care. According to a study, over 90% of nursing homes in the United States use arbitration agreements in their contracts. This widespread use of arbitration agreements can have significant implications for residents and their families, as it can limit their ability to seek justice in the event of abuse, neglect, or exploitation. The prevalence of these agreements means that many families may unknowingly waive their right to pursue legal action in court, potentially leaving them without recourse in serious situations.

The Impact of Arbitration Agreements on Residents’ Rights

Nursing home residents can be significantly impacted by arbitration agreements. By signing an arbitration agreement, a resident may be giving up their right to a trial by jury and their right to appeal a decision. Arbitration agreements can also limit a resident’s ability to seek punitive damages, which can be an important deterrent against nursing home abuse and neglect. Furthermore, arbitration agreements can be used to silence residents and families who may have legitimate complaints about the care they received.

The Pros and Cons of Arbitration

Arbitration can be a complex and nuanced process with both pros and cons. On the one hand, arbitration can provide a faster and more efficient way to resolve disputes, as it eliminates the need for a lengthy court trial. Additionally, arbitration proceedings are typically private, which can be beneficial for nursing homes that want to avoid negative publicity. On the other hand, arbitration agreements can be one-sided and favor the nursing home, making it difficult for residents and their families to receive fair compensation for their losses. Furthermore, arbitration agreements can limit the discovery process, making it harder for residents and their families to gather evidence to support their claims. This imbalance can result in residents and their families feeling disadvantaged and unable to fully present their case.

Challenging an Arbitration Agreement

If a resident or their family member believes that an arbitration agreement is unfair or was signed under duress, they may be able to challenge it. Understanding the implications before you sign an arbitration agreement is crucial, as these agreements are legally binding and can significantly limit a resident’s ability to seek justice. Challenging an arbitration agreement can be a complex and time-consuming process, but it may be necessary to ensure that a resident’s rights are protected. A resident or their family member may be able to challenge an arbitration agreement by arguing that it is unconscionable, meaning that it is so one-sided that it is unfair. They may also be able to argue that the agreement was signed under duress or that the resident lacked the capacity to sign the agreement.

Arbitration is an alternative method of resolving disputes that does not rely on the legal system. Voluntary arbitration is when two parties voluntarily agree to submit their disagreement to a third party for resolution. Forced arbitration is when a company requires a new employee or consumer to agree to arbitration as a stipulation of employment or service. Forced arbitration clauses are found in a wide variety of contracts, from cell phone providers to nursing homes. The parties in forced arbitration waive their rights to sue under state or federal law, should a disagreement arise.

The practice of forced arbitration clauses gained popularity over a decade ago. A group of credit card companies and retailers came up with a plan to insulate themselves from costly lawsuits. It is now incredibly difficult for a person to sue their bank or credit card company over excessive fees. Forced arbitration has effectively banned class-action lawsuits – which is realistically the only way for the public to fight illegal or deceitful business practices.

Seeking Legal Help with Nursing Home Arbitration Agreements

If you or a loved one has been affected by a nursing home arbitration agreement, it is essential to seek legal help. An experienced attorney can help you understand the implications of the agreement and advise you on the best course of action. They can also help you navigate the arbitration process and ensure that your rights are protected. When seeking legal help, look for an attorney who has experience in handling nursing home arbitration agreements and has a track record of success in resolving these types of cases. Additionally, consider an attorney who is familiar with state and federal laws governing arbitration agreements, as well as the Federal Arbitration Act. Having knowledgeable legal representation can make a significant difference in ensuring that you or your loved one receives fair treatment and justice.

Nursing home arbitration agreements allow healthcare providers to hide behind service contracts when problems arise.

Forced arbitration may directly affect people who require the use of a nursing home for themselves or a loved one. The Federal Arbitration Act plays a significant role in upholding these agreements when they are signed lawfully. Many nursing home contracts now require a pre dispute arbitration agreement as a stipulation for care and service. As one family discovered, the hidden arbitration clause in their nursing home contract kept them from holding the nursing home accountable in court after their loved one passed away from malnourishment and neglect. Because all arbitration proceedings are kept private, the details of the nursing home’s neglect and abuse were hidden from the public, making such agreements particularly concerning.

The Hollis Law Firm recommends using a nursing home facility that does not require arbitration for disputes. Nursing home arbitration further hurts families who have already suffered from nursing home abuse and neglect. If you suspect you or your loved one may be experiencing abuse or neglect from their healthcare providers, contact us today at (800) 701-3672.

Author
JASON CHAMBERS, JD
Hollis Law Firm

As the managing attorney at the Hollis Law Firm, Jason Chambers leads complex product liability and personal injury litigations, advocating for clients injured by defective drugs, medical devices, and personal injury accidents. The firm, based in Kansas City, represents victims throughout the Midwest and beyond, offering free consultations to those affected by harmful prescription drugs, defective medical devices, and personal injuries.

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800-701-3672
800-701-3672
800-701-3672
800-701-3672
800-701-3672
Hollis Law Firm
8101 College Blvd, Suite 260
Overland Park, KS 66210